AMITPRO presentation 8th May 2012

May 4th, 2012

We are delighted to have been invited to speak at the next AMITPRO (Association for Midlands IT Professionals) meeting on Tuesday 8th May at the Arden Hotel at Bickenhill.

Our MD, Martin King-Turner, is delivering a presentation entitled “IT Suppliers: The Customer Perspective” to stimulate a discussion on how to better to understand and then meet client requirements when offering technology solutions.

Bearing in mind that AMITPRO is a not for profit organisation of Midland’s based small IT Companies this could be a lively debate.  Fortunately Martin comes to the table with strong credentials as both a a seasoned technologist himself as well as lots of experience helping small businesses reap the benefits of technology implementation.

We’ll report back on all of the details of the audience response on this on.

Check out the AMITPRO website for more details about both the organisation and the event itself.

 

Interesting Links from the April Newsletter

April 30th, 2012

Continuing our popular selection of “Interesting Links” from around the web here are April’s selections with some views on why you might want to try them (or not)

Social Bro

SocialBro is an interesting tool that provides a huge amount of information about your Twitter community.  It will, for instance, tell you who has unfollowed you recently or who isn’t following you back and highlight famous or influential followers (who you might want to give particular attention to).  Perhaps the most potentially useful piece of information is the “best time to tweet” – it tells us that Tuesdays and Thursdays at midday and then 5.00pm achieve the best reach and get retweeted the most.

It’s possible that SocialBro could be used as an alternative to Tweetdeck or Hootsuit, however the  downside of the tool is that it has quite a complicated dashboard.  It’s intuitive enough for the key functions outlined above but needs a bit of work before it becomes your primary Twitter interface.

SocialBro is available as an extension for the Google Chrome browser or as a desktop application that will run on Windows, Apple and Linux operating systems.

Buffer

Buffer is another Twitter tool but this time the focus is on its ability to help you find things to Tweet about.  This tool has three key features.  One is a browser button that allows you to Tweet pages as you browse the web. The second is a scheduling feature that means that you can choose when your Tweets get posted.  Finally it has a “suggest a post” feature that picks out items such as quotes or other peoples posts for you to use: cheating, maybe, but useful if you are really struggling.

Buffer is also available as a browser extension (for Chrome and Firefox), via its own website and even within Twitter itself.

Copyscape

Copyscape is a free plagiarism checker that can find if people have copied your content online.  Why would you want to do this?  Well the search engines are wary of duplicate content and may penalise sites that they think are deliberately using duplication to manipulate the rankings. Even if nothing deceptive is going on it could be that the search engines choose to rank the “wrong page” if more than one instance of the same content is found – for instance if you use the same words on a web page and a blog post.

This provides a simply search field where you can enter any webpage address.  Copyscape will provide you with a list of other sites where that content is found.

Meta Inspector

Meta Inspector is an app for the Google Chrome browser that provides a quick way of seeing what the meta description, meta keywords and page title tags look like for each web page that you visit.  It will also tell you whether they contain they optimum number of characters.

Very useful for a quick on your site (or a rivals) if you don’t want to go through the slightly longer process of using Screaming Frog.

Unbounce – 544 Conversion Rate Optimisation Tips

You can search engine optimise your site to the nth degree, create an unbeatable link building campaign and be a sublime exponent of Social Media to generate lots of traffic to your website.  But all of that work will be worth nothing if you can’t convert that traffic into leads or sales.

Unbounce has carefully collected 544 (now 614) tips to help you convert as much of that traffic as possible.  Find out everything you need to know about landing pages, calls to action, exciting web content and better checkouts. Today.

 

The latest set of “Interesting Links” includes contributions from two B2B Centre members.  Thanks to Russell from the Russell Willis Physiotherapy Clinic in Droitwich for Copyscape and at Robert at commercial kitchen ventilation supplier Weatherite Building Services for the Meta Inspector link.

We welcome your suggestions for Interesting Links to tools, tips, ideas or any material you think would be of use to other B2B Centre members.  Email us on info@nb2bc.co.uk or Tweet us @b2b_centre.

Sign up for our newsletter if you want to receive news, views and advice directly into your inbox.

From Social Media Phobe to Social Media Friend

April 30th, 2012

The process of getting feedback from our training activity isn’t always that easy.  Although the results are overwhelmingly positive we don’t always get to the nitty gritty of what people thought or what they expected to get from the experience.

So this post is interesting for two reasons.  Firstly it provides details of the dramatic turn around of one of our training delegates, Mrs. Moore To Be, from disinterest in Social Media to avid fan.  Secondly it just goes to show that a spark of inspiration is all it takes to become a confident content creator, ready to start communicating with the world at large.

Take it away, Mrs. Moore-to-be

In February I did something that I would never even have considered doing twelve months earlier. I attended the Social Media Masterclass which the National B2B Centre was running in Birmingham City Centre. Now from where you’re standing, I guess it’s not entirely clear why participating in a workshop, even a very good workshop, might represent something of a milestone in my life story. But sometimes it’s the smallest external actions which represent the biggest internal changes. And for me, spending an entire day talking about the business benefits to be wrought from blogging and tweeting signalled what I regard as being a significant shift in my attitude to social media. Put simply, I’ve had a massive change of heart and my position has moved from social media phobe to social media friend.

Lest you pigeon hole me into the technical Luddite category, I should perhaps make it clear that my phobia of social media has never extended to information technology. Au contraire, mes ami! I have been smitten with information technology since the mid-1990s when my beloved Amstrad PCW liberated from having to spend hours re-writing drafts of essays every time I realised that I had forgotten to include some vital piece of information.

And when, some years later, I started to share my home with a computer that offered internet access, my love affair with technology was sealed. Launching the internet web browser was like opening a box of delights. It was love at first click.

And this was no flash in the pan affair: my devotion to IT has continued over the decades as I have continued to embrace emerging technologies. I sleep with my iPad next to my bed, am inseparable from my mobile phone and regularly hang out in the iTunes Store, flirting with the latest art, heritage and history related apps.

In contrast, my relationship with social media was, until recent times, far less convivial. To put it frankly, I avoided the whole cat and caboodle of social media platforms like the plague. Admittedly I did bow to peer pressure and set myself up on Facebook but my page was a threadbare affair and I deliberately kept all interaction to an absolute minimum. My obvious unwillingness to embrace social media provoked one friend to tell me that I needed to abandon my antiquated ways and ‘get down with the kids’. Given that I am a bit of old-fashioned girl, who didn’t have any desire to get down with the kids even 30 years ago when I was a kid, that admonishment did little to persuade me. Indeed much of my resistance to social media was explained by the fact that I aligned social media with youth culture and that want – need even – to share the minutiae of everyday life with all and sundry. For me, the prospect of bearing my soul to the world and his wife made me feel deeply uncomfortable. Even when it was pointed out to me that Facebook offers the facility to control access to my page, I still felt decidedly uneasy.

Part of this reluctance was based on the fact that the diversity of my circle of friends is that I found it difficult to see how I could meaningfully communicate to my friends en masse. Their interests, attitudes, political affiliations and religious beliefs are just so different. Some love philosophical debate, whilst others like talking about the latest trends in fashion and beauty. One friend is ordained, a few are confirmed atheists, most are agnostic. Many are fully paid-up supporters of the liberal left, but others have a leaning towards paternalistic Toryism. Several love ballet, theatre and opera but far more are passionate about The Beautiful Game. My friends have but one thing in common. Me. And these treasured friendships only work so well because I seek to relate to each person on an individual level. Our conversations focus on topics of mutual interest: those areas where our concerns intersect and our lives enmesh. So using social media to communicate to all of these friends simultaneously seemed tantamount to reducing them to little more than homogenous audience with whom I would find it difficult to communicate anything of real depth.

And I took an even dimmer view of Twitter. Being able to fire off bullets of text at the rate of a machine gun which never runs dry of ammunition could, I feared, cause huge emotional carnage. And it was of real concern to me that the immediacy of the Twitter platform isn’t exactly conducive to those age-old virtues of restraint and self-discipline. They might sound dull as ditch-water but they do have the potential to save us from the embarrassment of slavishly acting on some of our less noble instincts. In the Twittersphere with its emphasis upon embracing spontaneity, that old phrase ‘act now, regret later’ has been given a makeover: ‘Tweet now, feel a right Twit later’. I reckoned that non-virtual living gave me more than enough scope for that without adding any other opportunities within the virtual sphere.

My attitude towards blogs was slightly more sanguine but I couldn’t really grasp the motivation behind actually wanting to write one, let alone understand the governing technical parameters. So when a friend suggested that people might be interested if I wrote a blog I was more than sceptical. I was completely bemused. And mention of WordPress, Tweetdeck and hashtags only served to further convince me that social media was part of an alien world where they spoke a foreign language. It simply wasn’t for me.

Given the above, I expect you are questioning why on earth I chose to participate in B2B’s Social Media Master Class and am subsequently typing this post. And you’ll be surprised no doubt, as indeed I am myself, when I tell you that not only do I now have a Twitter account, I have also crafted have my own blog (www.awarwickshirewedding.com) which has attracted nigh on 2600 hits in the last eight months.

Now I’m told that one of the golden rules of good blogging is not to mistake a post for an essay or indeed a novel. In this case of size, or more precisely length, does indeed matter. So for the time being, I’m going to hold back from describing my ‘road to Damascus’ experience but I’ll be back soon to tell you about the moment when the scales fell from my eyes and I decided that the time had come to wave the white flag, extend a conciliatory hand of friendship and get a whole lot better acquainted with my former foe.

 

Mrs Moore-to-Be

 

Check out our website for more about the B2B Centre’s range of digital marketing and IT training courses or contact us on 02476 620158 or email info@nb2bc.co.uk

Applying the knowledge: Winning business from the web

April 30th, 2012

It’s really important for us at the National B2B Centre to know that we are actually helping our clients to both improve their understanding of how technology can improve their business and how much of that capability is in their own hands.  So this contribution from Alex Steele, chef, lecturer and owner of Distinct Catering is well received.  Check out what Alex learned about “winning business from the web”

The world wide web, computers, social media and now apps too, the list of places your business Alex Steele.  Chef, lecturer and owner of Distinct Catering Rugbyhas to appear to make a presence seems to keep growing, it would seem the days of a listing in the yellow pages being enough have long since departed.  Some would even say if you’re not online and tweeting your every last movement you’re doomed from the start. But as the owner  of a small catering business whose sole employee is myself, how can I manage my tweets, facebook, linked in, website, oh yes and my accounts and not to forget the cooking and looking after my customers, the reason I actually went into business?

Luckily for me I received an invite from the Coventry and Warwickshire Chamber of Commerce to attend a course on winning business on the web, run by two computer literate chaps by the names of Gareth Edwards and James Pennington of the National Business to Business Centre. A company founded in 2002 who claim to be the home of independent digital and IT consultancy and training, stating “It’s all about improving business performance and enabling growth”. Which sounds very handy to me, as I don’t know about you, but a bit of growth in my business wouldn’t go a miss? So along with the chance of improving my business performance and a free lunch, how could I say no?

Once all the formalities had been completed and we had all got our rather fetching B2B centre name badges we were under way. The course looked at several areas of what is, lets face it, a vast subject,  these being websites, making the most of search engines, google analytics and that hot potato of a subject; social media.

Throughout all information was presented in and easy to understand manner, working through each of the subjects, highlighting what you can do as someone who runs a small business and increasing your understanding. It turns out if you ask a web designer to make you a website they will do that, the question is what do you want your website to do and more importantly who do you want to find it? All of which was explained with some hints and tips as to things you as can do to easily to improve and maximise the traffic into your site.

Next up was lunch and I must say not bad, not a soggy cucumber sandwich insight. This did also provide another excellent opportunity, that of a bit of networking with fellow business people in a similar boat to me. I was able to make several very good contacts that I have since gained work from. So it would appear the B2B centre were spot in their claims of business growth and we hadn’t even got half way through the course.

After lunch it was onto social media, a vast subject it would appear and something that divides opinion across the board. During this section a good over view was given as to how to make better use of these tools, the most important tip being to remember time is money and these methods of promotion are let’s say slow burners and not essential for everyone but if persevered with and dealt with in the correct manner can prove fruitful.

So all in all an excellent course that gives a good insight into a vast subject and leads on nicely to the more specific training courses that the B2B Centre provide. It would be fair to say if I had wanted to be a web designer or IT wiz, that is the career path I would have chosen, however the fact remains in order to make the most of what is already a key area of business that will only continue to grow, it is important that as a small business owner you gain a good understanding of how these tools and how they can be utilised to your benefit, even if that is just being able to ask the correct questions of your web designer. I would recommend attending the course to anyone in a similar boat to me, as you can see I’m already increasing my online presence with this blog and fingers crossed getting some incoming traffic from Gareth who made a very generous offer.  Although I’m afraid you will have to attend the course in order to find out what said offer is.

Alex Steel – Distinct catering.

 

Tell us how you have benefited from the B2B Centre’s training, consultancy or articles and you could be featured in this blog, on Twitter or on our website.  Call 02476 620158 or email info@nb2bc.co.uk with your contributions today.

 

SEO Training Course in Coventry – 25th April

April 13th, 2012

SEO training course testimonials

The latest in the National B2B Centre’s SEO MasterClass series of training courses is being held at the University of Warwick in Coventry on April 25th.

This one day course is designed to help people take control of their websites, allowing them to get ranked higher on the search engines, generate more traffic and convert more visitors into leads and clients.  All this without having to turn constantly to developers and “SEO specialists” for paid assistance.

Website, eCommerce and SEO expert, James Pennington, will be on hand to lead you through this fast paced session and impart his in-depth knowledge.

Check out our SEO training course page for more information and booking details

There is a £100 early bird saving to be had for bookings on or before April 18th so act now.

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Free Cloud Computing Seminar in Coventry

April 12th, 2012

We all know that it is something of a roller-coaster ride out there in the marketplace. This means that small businesses need to be able to respond very quickly to all of the ups and downs.

Cloud Computing offers businesses some key advantages in dealing with this difficult and changeable environment such as flick of a switch scalability and reduced need for capital expenditure.

You can find out more about the potential for using The Cloud at a free, half day seminar on Wednesday 18th April in Coventry.

The seminar focuses on helping you identify where The Cloud could support your business and how you maintain data security and service continuity. The morning will feature presentations from Paul Bloor of Netmetix Ltd., Professor Brian Moore of Coventry University and our very own Martin King-Turner.

Click here to get more details and register your free place today.

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Video guide to blogging for business benefit

April 6th, 2012

Blogging is a quick and easy way to start telling stories about your business and generate some SEO (search engine optimisation) pluses for your website.  Lots of B2B Centre clients have caught the blogging bug and generated traffic and sales.  Just take a look at Jim Reah’s Heritage Polish blog as an example of a blog published by a non-techie that appears high in the search rankings around the world.

Gareth Edwards, Associate eMarketing Consultant and Trainer, of the National B2B Centre provides a guide to the business benefits of blogging.

 


National B2B Centre – GuruOnline Interview – Can blogs really generate business leads?

 

The B2B Centre’s Social Media training course can help you understand how to use blogs to the best advantage.  Check out our website for articles, news and support on online marketing or call 02476 620158 for more information today.

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B2B Centre Client Activity

April 5th, 2012

With 10 years’ worth of support to SMEs under our belt we have plenty of interesting clients to talk about. And we love to talk about you on our newsletter (sign-up here), Twitter, this blog and in our digital business articles.B2B Centre Twitter activity

Not only do you get you company’s name in front of a lot of people, you also get some serious SEO (search engine optimisation) benefits.

Today we are saying hello to:

  • Malcolm Victory of Rotaire Dryline, a provider of specialist covers for rotary washing lines, has been an attendee on our website improvement sessions and has used his new found knowledge to make some major improvements to his keyword rankings.

Let us know what you have been up to by emailing editor@nb2bc.co.uk, chatting via Twitter, joining our LinkedIn group or calling 02476 620158

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Interesting links from the March Newsletter

March 29th, 2012

The “Interesting Links” section of our newsletter (sign-up here if you don’t already receive it) has proved to be one of our most popular items.

Here’s the list of links from the March newsletter with a short write-up on why you might want to choose them.

http://lite.launchlist.net/

Launchlist provides a useful checklist when your website is under development.

Great if you aren’t sure what you should expect your developers to have done before launching the website – for instance did you know that your website might not look the same or even work at all on different web browsers.

Equally good as a reminder to developers of what they might want to check before letting the site go live.

http://awesomescreenshot.com/

Awesome Screenshot allows you to capture and edit the whole of any webpage using either the Chrome or Firefox browsers (just another reason not to use Internet Explorer).

Very useful for creating images that can be used in powerpoint presentations, as graphics for Social Media sites or to create instructions for how to use a website.  Awesome Screenshoot allows you to crop the image to pick out specific areas and to add text and shapes too.

http://www.xml-sitemaps.com/

XML Sitemap Generator.

There are 2 types of site map.  One is the sort that you see on website: a list of links to all of the pages which you can use to find where particular content is.  The other is slightly different.  It is still a list of links but in XML format.

If you have Google Webmaster Tools installed on your site (and you should) the use this free XML site map generator to generator a file and then upload it, to ensure that Google know about all the pages on your site.

http://trap.it/

Trap!t is a tool for discovering content relevant to specific topics that interest you. It’s a kind of sexier version of Google Alerts that keeps looking for material on the internet based on your search terms but also lets you rate the material it finds to improve quality.

You could use it to find new content to write about on your blog, to see what competitors are up to or even check what the world is saying about you or your company.

 

We have started to receive suggestions from our membership for links to interesting content about favourite web tools, interesting sites (web and social media), new apps, pictures and video.  Send us an email at info@nb2bc.co.uk if you have any other suggestions.

 

The National B2B Centre –  Check out our SEO Training Course

 

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How easy is it to start selling online?

March 26th, 2012

A question we often get asked at workshops and presentations is “How easy is it to get started with selling online?”

In fact there are lots of ways to get into eCommerce.  Remember that that selling your old CDs on eBay is part of the process and that there are some low cost tools offered by people like 1and1 or actinic.

To get some more information on setting up eCommerce check out the video clip below featuring James Pennington from the B2B Centre.

National B2B Centre – GuruOnline Interview – How easy is it to get started selling online?

James is an Associate eBusiness Consultant with the B2B Centre and lead trainer on our  SEO training courses.

 

The National B2B Centre – Digitally enhancing businesses since 2002.

 

 

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